PROMAN Staffing has partnered with a leading professional services organization supporting DLA Piper in Little Rock, AR.
We are hiring an Office Services Site Lead in Little Rock, AR.
Shift: Monday - Friday 8-5PM
Pay Rate: $23.00 per hour
Office Services Site Lead Summary:
- Support daily office services operations in a professional office environment.
- Manage printing, copying, scanning, mail services, and overnight package distribution.
- Coordinate conference room setups, including food and beverage arrangements.
- Serve as the primary onsite contact for customer requests and service-related needs.
- Assist with facility coordination, office supply management, and vendor interactions.
- Provide exceptional customer service while maintaining efficient office operations.
- Support a law firm environment, with prior legal industry experience considered a plus.
Office Services Site Lead Responsibilities:
- Lead day-to-day operations of a small office services site.
- Coordinate printing, copying, scanning, mail distribution, and document management services.
- Serve as the primary point of contact for customer concerns and service requests.
- Monitor service levels and ensure customer expectations and contractual obligations are met.
- Coordinate conference room scheduling, setup, and audiovisual resource management.
- Assist with facility-related reporting, issue escalation, inspections, and vendor coordination.
- Manage office supply inventory and place supply orders as needed.
- Provide workflow and equipment training to staff when required.
- Ensure accurate payroll and timekeeping records.
- Maintain site reports, operational documentation, and month-end reporting.
- Support staffing, performance management, and employee development initiatives.
- Assist with budgeting, profitability goals, and operational efficiency objectives.
- Maintain a professional, organized, and customer-focused work environment.
Requirements:
- High school diploma or GED required
- Minimum of 2 years of experience in a related field
- Experience delivering classroom or informal training sessions
- Strong customer service and communication skills
- Good organizational skills with the ability to prioritize tasks effectively
- Experience operating advanced office equipment and production devices
- Ability to set goals, train staff, and support team development
- Proficiency with office technology and computer systems
- Ability to learn and adapt to new technology and industry trends
- Previous law firm or professional services experience preferred
- Ability to walk, stand, bend, reach, and occasionally lift up to 50 lbs
- Strong problem-solving skills and attention to detail
Why PROMAN Staffing?
- Friendly, Knowledgeable Staff
- Direct Deposit Programs
- Referral Bonus
- Weekly Pay
- Insurance and 401(k) Program
PROMAN STAFFING'S goal is to create a great talent experience to ensure successful employment for our employees to reach their full potential. We believe in connecting great employees with great companies for a safe & world class experience for both.
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